Privacy Policy

Mfibiss operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you with a good shopping experience. This store is powered by Shopify, enabling us to provide related services.

This Privacy Policy explains how mfibiss collects, uses, discloses, and protects your personal information when you visit our website, use our services, place orders, contact us, or otherwise interact with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Collection and Processing of Personal Information

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you or other individuals. Personal information does not include information that has been anonymized or de-identified such that it cannot reasonably be linked to an individual.

Depending on how you interact with our services, your location, and applicable laws, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing and shipping address, email address, phone number provided during checkout or customer support interactions.
  • Order and Transaction Information: Products you browse, add to cart, purchase, return, exchange, or cancel, as well as your order history and transaction details.
  • Payment Information: Payment method details, payment confirmation, and related data. Full credit card information is handled by our payment provider; mfibiss does not store complete card information.
  • Account Information: Username, password, account preferences, saved addresses and settings, if you create an account.
  • Customer Support Information: Information provided when contacting us via email or other support channels.
  • Device and Technical Information: IP address, browser type, device type, operating system, network connection, and other unique identifiers.
  • Usage Information: How you browse, search, interact with, and use our website and services.

Sources of Personal Information

  • Directly from you: When you place an order, create an account, contact us, subscribe to marketing, or provide information otherwise.
  • Automatically via our services: When you visit or use our website, via cookies, pixels, analytics tools, and similar technologies.
  • From service providers: Shopify, payment processors, fulfillment partners, logistics providers, analytics services, customer support tools, and other vendors that help us operate our business.
  • From business and marketing partners: Where permitted by applicable law.

How We Use Your Personal Information

  • To provide, operate, and improve our services, including processing orders, accepting payments, arranging delivery, providing order updates, managing returns/exchanges, maintaining accounts, remembering preferences, and optimizing shopping experience.
  • To communicate with you, including responding to customer service inquiries, sending order confirmations, providing shipping updates, notifying about account-related information, and sending important service-related notices.
  • For marketing and advertising, where permitted by law, including promotional emails, displaying relevant offers, personalizing shopping experience, and showing ads based on your activity on our website or other sites.
  • For security and fraud prevention, including detecting, investigating, and preventing unauthorized, illegal, unsafe, or malicious activity, and protecting our website, customers, and business.
  • For legal and compliance purposes, including complying with applicable laws, responding to valid legal requests, enforcing our terms and policies, resolving disputes, and protecting rights.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand how customers use our services, improve performance, and support marketing and advertising efforts.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality and your ability to use certain services.

How We Share Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify and other service providers who help operate the store, process payments, fulfill orders, provide logistics, host the website, analyze data, provide customer support, store information, and support business operations.
  • Payment processors and financial partners, to securely process your payments and complete transactions.
  • Logistics and fulfillment partners, to deliver products, provide shipping tracking, and manage delivery services.
  • Marketing and advertising partners, where permitted by law, to provide marketing services, measure ad effectiveness, and show relevant ads.
  • Legal, regulatory, or safety authorities, when required or permitted by law, legal processes, investigations, policy enforcement, fraud prevention, or to protect the rights of others.
  • Business transaction parties, e.g., in mergers, acquisitions, financing, reorganizations, bankruptcy, asset sales, or similar transactions.

Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform allowing us to sell products and services. Information you submit through our store may be processed by Shopify and other third parties that help provide and improve services.

Shopify may also collect and process personal information related to your interactions with our store, other merchants, and Shopify services to provide, protect, improve, and personalize their services. In some cases, Shopify may be responsible for processing your personal information, including responding to data-related privacy requests.

Learn more about Shopify’s privacy practices here: https://privacy.shopify.com/en

Third-Party Websites and Links

Our services may contain links to websites or online platforms operated by third parties. If you access a website not operated or controlled by us, we recommend reviewing its privacy policy, security practices, and terms of service. We are not responsible for the privacy, security, accuracy, or content of third-party websites or services.

Children's Data

Our services are not directed to children, and we do not knowingly collect personal information from children below the legal age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided personal information to us, please contact us to have the information removed. We do not knowingly sell or share personal information of individuals under 16 years of age, as defined by applicable privacy laws.

Data Security and Retention

We take reasonable measures to help protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, complete transactions, fulfill legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may not be absolute and may only apply in specific circumstances under applicable law.

  • Access and Information: Request access to the personal information we hold about you.
  • Deletion: Request deletion of personal information we maintain about you.
  • Correction: Request correction of inaccurate personal information.
  • Data Portability: Request a copy of your personal information in a portable format, where applicable.
  • Opt-out of Sale/Sharing or Targeted Ads: Where applicable, you may opt-out of the use of your personal information for targeted advertising or activities deemed a sale or sharing under applicable law.
  • Manage Marketing Communications: Unsubscribe from promotional emails via the unsubscribe link. Non-promotional order, account, and customer service communications may still be sent.

To exercise your privacy rights, contact us at info@mfibiss.com. We may need to verify your identity before processing requests and do not discriminate for exercising these rights. You may authorize an agent to submit requests on your behalf, subject to verification requirements.

Global Privacy Control and Do Not Track

If you have enabled a Global Privacy Control (GPC) signal in your browser, we will treat it as an opt-out request where legally required. We do not currently respond to other “Do Not Track” signals.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country or region, where data protection laws may differ. Transfers from the European Economic Area, UK, or other regions with specific transfer requirements will rely on recognized mechanisms, such as Standard Contractual Clauses or other legal safeguards.

Complaints

If you have questions or complaints regarding our handling of personal information, contact us below. You may also have rights to appeal or lodge complaints with local data protection authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Revised versions will be posted on this page with an updated “Last Updated” date.

Contact Us

E-mail: info@mfibiss.com
Business Information: MALLYN INC, 26 W Dry Creek Cir Ste 655, Littleton, CO 80120, United States
Customer Service Hours: Monday – Friday, 09:00 AM – 5:00 PM (MST)
We respond to emails within 24–48 hours.